Effective Date: 6 September 2026

Welcome to Inkmagic (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and protect information when you visit or use Inkmagic.in (“Website”) and purchase or enquire about our products and services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. About Inkmagic

Brand Name: Inkmagic
Website: Inkmagic.in
Business: Customized Products, Customized Gifts, Printing Services, Corporate Gifting, Rare & Unique Products and Related Services.

2. Information We Collect

Depending on how you use our Website, we may collect the following information:

A. Personal Information

• Name

• Mobile number

• Email address

• Billing and shipping address

• City, State and PIN code

• Business/company name, where applicable

B. Order Information

When you place an order, we may collect information necessary to process and deliver your order, including:

• Product details

• Customization instructions

• Uploaded photographs, artwork, logos, names or other designs

• Delivery information

• Order and transaction details

C. Communication Information

When you contact us through email, WhatsApp, telephone, contact forms or other communication channels, we may retain relevant information necessary to respond to your enquiry or provide support.

D. Website Usage Information

We may automatically receive certain technical information when you visit our Website, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Approximate usage information

• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders

• Create customized products according to your instructions

• Process printing and corporate gifting orders

• Deliver products to your provided address

• Communicate with you regarding orders and enquiries

• Provide customer support

• Respond to complaints, requests and questions

• Send order-related notifications

• Process payments through our payment service providers

• Improve our products, services and Website

• Prevent fraud, misuse and unauthorized activity

• Maintain business and transaction records

• Comply with applicable laws and legal requirements

• Send promotional or marketing communications where permitted and appropriate

4. Customized Photos, Designs and Artwork

Inkmagic may receive photographs, logos, artwork, text and other materials from customers for customization and printing.

You are responsible for ensuring that you have the necessary rights or permission to provide such content to us.

We use customer-provided customization materials primarily for fulfilling the requested order or service. We do not intend to use customer photographs, personal designs or artwork for unrelated promotional purposes without appropriate permission.

5. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

Inkmagic generally does not need to store your complete debit card, credit card, UPI credentials, banking password or other sensitive payment credentials on our own systems.

Payment information may be handled directly by the relevant payment service provider according to its own privacy policy and security practices.

6. Cookies

Our Website may use cookies and similar technologies to:

• Keep the Website functioning properly

• Remember certain preferences

• Understand Website usage

• Improve Website performance

• Provide relevant features and services

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers where required to operate our business, such as:

• Payment service providers

• Courier and logistics companies

• Website hosting and technical service providers

• Printing or manufacturing partners, where necessary to fulfil an order

• Technology and communication service providers

• Professional advisers or authorities where legally required

We only intend to share information reasonably necessary for the relevant purpose.

8. Third-Party Services

Our Website may use third-party services such as payment gateways, analytics tools, courier services, communication platforms, hosting providers or other external services.

These third parties may process information according to their own terms and privacy policies.

We recommend reviewing the privacy policies of third-party services when you use their services.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

10. Retention of Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing orders

• Providing customer support

• Maintaining business and financial records

• Resolving disputes

• Preventing fraud or misuse

• Complying with applicable legal, tax and accounting requirements

When information is no longer reasonably required, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

11. Customer Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Withdraw consent where processing is based on consent

• Raise a privacy-related complaint or concern

To make a privacy request, please contact us using the contact details provided below.

12. Marketing Communications

Where permitted by applicable law, we may contact you regarding products, offers, services or updates.

You may request that we stop sending promotional communications. However, we may still send essential communications relating to your orders, transactions, account or customer service.

13. Children’s Privacy

Our Website is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

14. Links to Other Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this page periodically.

16. Contact Us

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Inkmagic
Website: Inkmagic.in
Email: hello@inkmagic.in
Business: Customized Products, Printing & Corporate Gifting

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate period.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to the Website or our services shall be subject to the applicable jurisdiction of the courts having jurisdiction over our business location, subject to applicable law.

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Last Updated: 6 September 2026